In today's competitive service industry, every interaction counts. Discover how empowering your employees can transform critical 'Moments of Truth' into opportunities for exceptional customer satisfaction. Drawing insights from Dr. Fawaz Al-Malood's 2024 study, this video explores the dynamic relationship between employee empowerment and customer loyalty. Learn practical strategies to identify pivotal customer interactions and equip your team to handle them effectively, fostering a culture of trust and autonomy that leads to outstanding service experiences.
Dr. Fawaz Al-Malood | Author
Author | Blogger | Podcaster | YouTuber | Educator
Sunday, February 16, 2025
Monday, August 21, 2023
How To Create an AI Generate ChatGPT Quiz for Canvas
The last video was on creating a quiz in Google Forms. I received a lot of positive feedback on it and some faculty reached out to find out if I could replicate the process for #canvas LMS. So, by popular demand, here it is! In this tutorial I'll show you how to quickly create an #AI generate quiz using #ChatGPT and upload it to #Canvas in a few minutes.
Monday, August 7, 2023
How To Convert Documents Into Quizzes With ChatGPT
Learn how to convert the text in any document such as a word document, GoogleDoc, or PDF and convert it into a quiz on Google Forms using a ChatpGPT add-on. This tutorial will show you how to use the ChatpGPT add-on to create quizzes from any text-based document. You’ll learn how to take text from your and then use the ChatpGPT add-on to create your quiz. This tutorial is perfect for anyone who wants to create quizzes quickly and easily without having to manually enter questions and answers. Watch this video now and start creating quizzes like a pro!
Thursday, July 14, 2022
How To Email a Google Doc as Word or PDF
In this video, I'll show you how to email a Google Docs file as a Word .docx file or PDF. This will also work if you want to send the file as plain text, RTF, or HTML.
Steps:
01- Click 'File'
02- Email then 'Email this file'
03- Fill out the recipient's email address
04- Select the file format that you want to the attachment to be sent as
05- Send!
Wednesday, June 1, 2022
How To Disable Windows Search Highlights
How To Disable Windows Search Highlights
In this video, I'll show you how to disable Windows Search Highlights
STEPS:
1. Right-click on the highlight
2. Select Seach
3. Uncheck "Show search highlights"
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Website: https://FacultyWorkshop.com
Twitter https://twitter.com/dralmalood
Podcast (iTunes): https://facultyworkshop.com/itunes
Podcast (iHeart Radio): https://facultyworkshop.com/iheart
Facebook: https://www.facebook.com/FacultyWorkshop
LinkedIn: https://www.linkedin.com/in/dralmalood
Produced by: FacultyWorkshop.com
Directed by: Dr. Fawaz Al-Malood
Saturday, November 13, 2021
How To Add Formulas To A Table in Word
Tutorial: How To Add Formulas To A Table in Word
#tutorial #word #productivitytips
STEPS:
1. Select the cell
2. Click on 'Layout' on the right side of the ribbon
3. Click the formula icon
4. Select the function/formula that you need
Note: This will work for a few basic formulas and it does not dynamically update.
#tutorial #word #productivitytips
STEPS:
1. Select the cell
2. Click on 'Layout' on the right side of the ribbon
3. Click the formula icon
4. Select the function/formula that you need
Note: This will work for a few basic formulas and it does not dynamically update.
Saturday, November 6, 2021
How To Remove Background From An Image
Video Tutorial: How To Remove Image Background Without Photoshop Using #PowerPoint
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